CANCELLATION:
CLIENT must provide AGENCY with a minimum Twenty four (24) hour notice in case of any cancellation of
scheduled activity. A (4) four-hour minimum charge will be imposed for each investigator if the CLIENT fails to give
(24) twenty four hours notice to AGENCY. Emergency cases (short notice) less than (24) twenty four hours from
notice to initiation of case will be billed at (1½) one and one half times the hourly rate for the first (4) four hours per
investigator and regular stated rates after the first (4) four hours. A (4) four hour minimum per investigator per day will
be imposed. All courtroom and deposition fees are due in advance. A retainer for the amount must be received 7 days
prior to scheduling the investigator(s) for court or deposition. We are not responsible for court delays or cancellations.
Forty-eight (48) hours notice is required in the event of a cancellation; otherwise your account will be invoiced for each
investigator for each day or portion scheduled.


CLIENT INTERFERENCE:
CLIENT acknowledges that any interference in this investigation by CLIENT or by CLIENT’s friends, relatives, agents,
or employees will jeopardize the ability of AGENCY to provide the services promised under this agreement. CLIENT
further acknowledges that interference includes, but is not limited to calling the AGENCY and/or employees and
contractors while they are trying to perform investigative duties and/or surveillance, asking to ride along on
surveillances, driving past locations under surveillance, and/or visiting locations near the location under surveillance.
CLIENT agrees not to interfere in any manner whatsoever, or instruct or cause anyone else to interfere, directly or
indirectly, while AGENCY is in the course of this investigation. CLIENT understands and agrees that in the event
anyone other than AGENCY participates in this investigation, AGENCY will immediately terminate all activity in this
assignment and CLIENT will forfeit any unused portion of the retainer.


DISCLAIMER:
CLIENT expressly acknowledges that AGENCY’S fees for services are NOT contingent on the outcome or results of
the above referenced investigation. AGENCY MAKES NO WARRANTIES OR GUARANTEES OF ANY KIND,
EXPRESS OR IMPLIED, AS TO THE RESULTS OF THIS INVESTIGATION. No illegal or unethical services will be
knowingly provided by AGENCY and CLIENT certifies that he/she/it is not knowingly requesting any illegal services.
AGENCY reserves the right to decline or terminate without advance notice any assignment it deems to be illegal or
unethical or in AGENCY’s sole opinion detrimental to AGENCY. AGENCY will perform services in compliance with all
state and federal laws, regulations and best practices. CLIENT UNDERSTANDS THAT RESULTS OF
SURVEILLANCES AND INVESTIGATIONS BY THEIR NATURE ARE NOT GUARANTEED AND ARE LIMITED BY
TIME AND RESOURCES. THE INFORMATION OBTAINED MAY NOT BE THAT WHICH IS DESIRED OR IN THE
FAVOR OF THE CLIENT.


ACCURACY OF INFORMATION SOURCES:
Database search reports are performed strictly by the information provided on the subject by the CLIENT. Any error
in spelling, format or sequence of letters, words or numbers can result in wrong information on the subject. Data is
supplied from different private sources, computer systems, public information facilities, government open record
institutions and might also contain confidential source information. All attempts are made to maintain the integrity of
this data. AGENCY cannot be held liable for inaccuracies contained in public record information or databases
accessed. Furthermore, information has been gathered from sources and individuals deemed reliable by AGENCY;
however, no guarantee, warranty, or other representation is made as to the accuracy of information received from
third parties, or its suitability for any particular purpose. If the information reported is not “Original Source”
information, it is strongly recommended that any information gathered be cross-referenced with “Original Source”
information.



RESPONSIBLE USE OF INFORMATION:
AGENCY is NOT a consumer reporting AGENCY. AGENCY promotes the responsible use of the information that it
provides, and reserves the right to withhold information for which AGENCY deems is outside the scope of a
permissible purpose or otherwise defined by state and federal law and/or regulation. "Confidential Information" shall
not include such information as is or becomes part of the public domain through no action of AGENCY. The CLIENT
is responsible to safeguard the information provided from unauthorized third party disclosure as defined by the
Gramm-Leach-Bliley Act (GLBA), Fair Credit Reporting Act (FCRA), Fair and Accurate Credit Transactions Act
(FACTA), Drivers Privacy Protection Act (DPPA) and Right to Financial Privacy Act (RFPA) and applicable state and
federal laws and regulations. It is incumbent upon the CLIENT and their representatives to be fully knowledgeable
about such laws and regulations and/or seek legal counsel prior to dissemination of reported information.
Furthermore, the CLIENT affirms the information requested and/or learned during the investigation is not to be used
for harassment, stalking, intimidation, threatening or any other illegal purpose(s).



CLIENT MISREPRESENTATION:
CLIENT attests that he/she has not misrepresented himself, his company, organization or purpose for requesting the
services that AGENCY provides. CLIENT understands that misrepresentation in this agreement, in AGENCY’s sole
opinion, may result in civil and criminal action against the CLIENT and/or his organization as well as any and all
monies paid to be forfeited. AGENCY reserves the right to refuse service to the CLIENT for any issue of security,
safety, unlawful, unethical or immoral reasons. CLIENT further represents that the information provided by the
AGENCY shall be used in a lawful manner and that said information will not be used to cause any physical or
emotional harm upon the subject of the investigation. CLIENT agrees to and shall indemnify and save harmless the
AGENCY, it’s employees and agent(s) from damages, losses, cost and expenses, including any attorney or legal
fees, suffered/incurred in connection with or arising out of claims based on investigative results provided to CLIENT.
This also includes any civil or criminal actions, claims, third party claims, lawsuits, disciplinary actions, or any losses
alleged to be caused by the AGENCY resulting from any activity performed by either CLIENT or AGENCY, except for
illegal acts or negligence on the part of the AGENCY, investigators and/or its employees.


Returned check fee: $35.00

1.5% interest acquired on 30 day or more past due balances.


For more information or to get answers to any questions you may have,  please contact us anytime.






DISCLAIMER FOR INVESTIGATIONS & PROCESS SERVICE:

Assurance Investigations and Process Service

Denver Investigations 720-522-9996

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